Problem Solving

Ensures future survival and growth. 

problem_solvingINTENT's support and training can ensure your work team has the tools and skills to tackle problems quickly and effectively when they arise in the workplace.  Our team can deliver one day and two day problem solving courses tailored to suit your organisations needs and situation. 

A lack of focus in workplace problem solving results in unsuccessful solutions. Workplace problems often require immediate attention to ensure that operations are stopped for minimal time only. In addressing workplace issues, it's important to have focused problem solving initiatives in place to ensure prompt recovery. 

Problem Solving forms part of a Focused Improvement best practice programme. Our approach is to apply continuous improvement and we achieve this by educating our clients in daily problem solving systems across departments at every level in the organisation.  Unfortunately many problems do not get solved because they have never been defined properly. Our courses aim to encourage participants to discuss real workplace problems and define these problems accurately. 

We combine theory and practical case studies and exercises as well as provide ongoing mentoring and support.  Our training provides a variety of tools to sustain the gains made:

  • Standard Operating Procedures
  • One Point Lessons
  • Monitoring and evaluation
  • Improvement records
  • Troubleshooting diagrams
Course options available are:
1 or 2 day - Problem Solving will provide teams are trained in the necessary skills to recognise any operational non-conformance. Our aim is to enable front line workers to see equipment related or product quality related problems without intervention from superiors and managers. Those who attend the workshops can begin to apply focused improvement practices in their workplace right away. 
Advanced Problem Solving training for management and improvement facilitator level who can ensure solutions are sustainable.

Contact us now for course tailoring options and start your journey today.

 
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