| Balanced Scorecard |
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INTENT provides a process known as the Balanced Scorecard which addresses effective strategy implementation. It ensures equal attention is given to financial and non-financial outcomes and performance measures in the business. A set of balanced objectives and measures linked through cause-and-effect relationships across four perspectives is used to drive strategy implementation. Our Scorecard process is designed for rapid implementation. INTENT has helped numerous organisations to implement strategy in a sustainable manner Outcomes of our Scorecard process are:
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Strategy Development
Every business is dependent on understanding what its customer values. It can be necessary to meet the needs or wants of other stakeholders, but failing the customer leads inevitably to a failing business.
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Performance Management
People are an organisations best asset, the challenge is developing their capabilities.
Performance Management strategies fail to accomplish the desired goals, because the goal measurement is unclear, poorly communicate and uses unsuitable measurement indicators, resulting in performance outcomes being measured ineffectively.
Performance Management is about knowing and understanding your people. It’s about your people knowing their goals so they can contribute effectively to the organisation. This involves implementing processes that communicate the company’s goals and objectives, provide employee performance evaluations and reward those who have performed well. These processes can positively impact on employee morale, productivity and overall business performance.
It is important for leaders and management to regularly engage with employees on all levels, providing feedback how they are performing and how they can develop and maximize their performance. A key aspect of Performance Management is Performance Measurement. Our Performance Measurement approach creates clear line-of-sight from company goals, through departmental and team objectives, to employee objectives and delivery.
We have an impressive track-record of success. We have the experience and know-how to help organisations translate their strategy into actionable plans from the executive to employees on the shop floor. We focus on both the short-term and long-term success of the company by ensuring a balance between result measures versus behaviour and competency measures.
Our approach has a strong team focus ensuring that we enhance collaboration inside the company. Our facilitators use proven methodologies and tools to ensure long-term sustainability of your company.
We apply a variety of tools:
- Balanced scorecards
- Visual Performance Measurements Training & Support
- Control charts
- Leading and Managing Change Training & Support
- Teamwork workshops - work as a team for maximum gain - team culture vital to a company's success
- Focused Improvement Training & Support
Through meeting with and observing your company’s operation processes we can determine the best measures to use in measuring your business performance as well as what training and support may be required.
Contact us now to learn more about measuring and managing performance in your business.
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