Financial Services

insuranceProcessing transactions is part of the life blood of the Financial Services industry. INTENT knows that getting it right every time, on time and processing transactions cost effectively is critical.  We are passionate about developing performance in the Financial services sector in New Zealand.

Our people have a broad range of experience and knowledge having undertaken assignments across a number of lines of business.

These include:

  • Life insurance
  • Health insurance
  • Fire & General insurance 
  • Retail Banking Credit cards
  • Funds /Asset Management
  • Credit/Lending
  • Distribution: brokers, agents

We have helped a number of New Zealand companies implement Straight Through Processing, Front/Back Office Integration and helped them transform operations, distribution and service by redesigning core business processes. A focus on service drives the industry and we are proud of our success in helping New Zealand companies transform their businesses.

Our focus areas include:

  • Business process management - analysis and design
  • Systems selection and implementation
  • Opportunity analysis
  • Business case development
  • Project management
  • Outcome/benefit realisation

Intent helps you identify the right strategy for service delivery, in achieving a successful balance between effectiveness and efficiency. Two of the key areas of approach are:

  • Cost management is a key strategic driver. For many companies, the key to this balance is the integration of front-middle-back office processes.
  • Straight-through processing links tasks that were previously unconnected, such as new applications, renewals, service requests, and claims. This approach greatly improves productivity by streamlining data entry, applications review, underwriting and processing.

Talk to us today to find out how INTENT can help you.

 
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