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"I couldn't recommend this course highly enough, having completed post-graduate training with a number of organisations, the training programme from Intent Group is of the highest quality."

Diploma in Competitive Systems &

Practices Student


Recovery from the COVID-19 pandemic, will rely on your team having the knowledge, experience and tools to keep your business operating efficiently. Health and safety will need to be at the heart of every behaviour and practice.

Economic recovery will require all businesses to do more with less. Your people will need to be much better at everything they do. Intent has a range of long and short courses, workshops and simulations, which can be run remotely or face-to-face.

Funding may be available for your business. Click here to see which options are available or contact Intent to find out more or determine your eligibility.


Short Courses for Operators (Level 3)


Give your team the tools to get your business back up and humming. Intent’s Level 3 short courses for operators range between two and four hours in duration and include:

  • 5S

  • Root Cause Analysis

  • Cost Factors

  • Quality Control

  • Establishing Improvements

  • Environmental Sustainability

  • Workflow Management

  • Error Proofing

  • Managing Change

  • Quick Changeovers – SMED

  • Introduction to Lean

  • Theory of Constraints

  • Leadership & Organisational Behaviour


Upon completion, teams will be able to improve productivity, focus on important aspects of continuous improvement and possess a clear understanding of problem definition and solution.

Short Courses for Supervisors (Level 4)

Intent’s Level 4 short courses for supervisors are between two and four hours long and include:

  • Visual Management Systems

  • Leading 5S Teams

  • Standard Work

  • Improve Process Capability

  • SPC – Statistical Process Control

  • Leading & Managing change

  • Leading Daily Management Procedures & Implementing DMS

  • Inventory Management

  • Facilitate Team Culture of Improvement

  • Developing Quick Changeovers SMED, SUTR

  • Leadership & Organisational Behaviour

  • Continuous Improvement

  • Applying SMED procedures in other processes

  • Developing Workflow Management Procedures

  • Establishing Environmental Improvements

  • Establishing Improvement Teams

  • Developing Continuous Improvement Teams

  • Teamwork

  • Develop Business Plans

  • Developing Autonomous Maintenance Procedures

  • Teamwork and Team Building

Upon completion, supervisors will successfully be able to lead teams into productivity improvement.

Short Courses for Supervisors, Aspiring Managers, Managers (Level 5)


Intent’s Level 5 short courses for supervisors, aspiring managers and managers are all four hours long and include:


  • Teamwork

  • Leader Standard Work

  • Root Cause Analysis

  • Advanced Problem Solving

  • Statistics and SPC & Understanding Variation

  • Improving Process Capability

  • Autonomous Maintenance

  • Value Stream Mapping & Process Mapping

  • Developing Business Plans

  • Developing CSP Teams

  • Developing 5S Teams & Systems

  • Leading & Managing Change

  • Loss & Waste Analysis

  • Establishing Daily Management Systems

  • Leadership & Organisational Behaviour


Upon completion, managers will be able to lead teams and drive process improvement.

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Lean Six Sigma

Intent Group also offers the following Lean Six Sigma ​Qualifications to help you increase your performance by decreasing process variation:

  • Six Sigma Yellow Belt certification

  • Six Sigma Green Belt certification

  • Six Sigma Black Belt certification

The Six Sigma methodology provides organisations with the tools to improve the capability of their business processes. These courses can be run face-to-face or remotely.

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Intent Group offers the following NZQA unit standard courses in the Competitive Systems and Practices (CSP) suite:​

  • Level 3 – Certificate in CSP for operators

  • Level 4 – Certificate in CSP for supervisors

  • Level 5 – Diploma in CSP for managers or individuals wishing to enter managerial positions


These courses could be run remotely if required.


Intent offers a range of simulations to facilitate training in a practical, hands on approach. Simulations offered include:

  • Lean 4x4

  • Airplane Simulation

  • Single Piece Flow

  • Business process simulation (World Class Office)

  • Manufacturing Game (Transformer Game)

  • World Class Game (1, 2 or 3 day)

  • Supply Chain Game (The Beer Game)

  • Standard work simulation

To get the full impact of the experience, all simulations need to be run face-to-face.

Intent Group runs many other courses, workshops and simulations. Contact us to discuss your requirements and we will develop a solution that meets your needs.

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